Frequently Asked Questions

Q1: Can I customize my own brand product? How can I get a sample?
A: Yes, Customized is what we service, you can send us design,then we will arrange to produce sample for you after all details confirmed.

Q2: Do you have any stock of those products on the website list?
A: Since most of our products are customized, and in most cases, we don’t keep inventory, those products showed on the list was examples and cases of what we have customized for our clients before.

Q3: Could I make some changes on the designs after order confirmed?
A: we will do our best to coordinate with factory to improve the design according to your new idea before mass production started. Please note that you should tell us before production.

Q4: What processes will be if I have only the ideas of making something for promoting my brands? 
A: we need your 100% support. Our service process like that: 1. Send us your draft; 2. Project details confirmation; 3.prototyping & production. 4. Inspection & transport. We need to communicate with you at any time. More details about process please refer to links 

Q5: Do you provide design service if I just have an idea but not draft.
A: Yes, we can make a free draft for you according to your idea, but you need to pay about $50-100 for a 3D effect design if needed.

If you have any else question, please feel easy to contact us!

Q6: How do you control the products quality?
Strict quality control is very important during mass production. From material and component purchasing to in line production and final testing and packaging, every step will be controlled by professional people following related procedure.

Outdoor Colorful Beer Ice Buckets

Q7: What's your payment terms?
There are mainly 3 kinds of payment terms are accepted and welcome. For small amount like sampling and design fee, we accept paypal, T/T and west union; for mass production payment, we accpet T/T; Amount over 100,000USD could be paid by L/C.